Admissions
The Admissions Process at Great Oaks
We understand that choosing drug and alcohol treatment in Texas for yourself or a loved one involves a lot of decisions. The admissions counselors at Great Oaks Recovery Center assure you that we’ll take all the time necessary to provide comprehensive education, information, and support to help you with this process.
We want you to be certain that our facility meets your needs and offers the quality care you deserve to make positive, lifelong changes.
Have Your Questions Ready
It often helps to write down some questions and concerns about residential treatment before you call or email—that way, you have a detailed checklist that applies directly to your circumstances.
Some factors to consider on your list include learning about:
- The treatment philosophy and approach of the facility, including co-occurring disorders, detoxification programs, medication management, types of counseling and therapeutic methods, addiction education for family members, discharge planning, relapse prevention, and aftercare options.
- Practicalities such as accepted insurance, rates for services, payment plans, and what determines recommended length of stay.
- Features of the facility, such as the atmosphere, rooming situations, meal and snack services, types of structured activities, recreational options, and family and friends visitation.
Anything that’s a concern to you is a concern to us, especially in emergency situations, so don’t hesitate to ask.
Let’s Get Started
A Great Oaks admissions specialist is available 24-hours-a-day, seven days a week to take your call at (877)-977-3268 or email.
Before you contact us, please have the following information ready:
- Client identification information, including name, date of birth, current physical address
- Client contact number
- Current substances used to excess, including all illicit drugs, pharmaceutical drugs, and alcohol
- Current insurance information—carrier, I.D. number, and member services contact number. If active insurance isn’t available, please provide identification of financial resources available for treatment cost
For your convenience, please complete our insurance verification form online.
During this initial consultation, we’ll have some questions for you as well, such as family and medical history, therapeutic information, and current medical condition of the client. All information is kept confidential.
If you decide Great Oaks is the right facility and we have the services you need, your admissions counselor will move forward to discuss more details regarding insurance acceptance, all aspects of the selected treatment program, financial responsibility, and travel arrangements.
What Else You Might Want to Know
Aspects of inpatient treatment vary depending an individual’s needs, but the focus remains the same: to ensure qualitative care. It’s often helpful for people entering rehab to understand ahead of time what to expect during and guidelines for their stay. We’re proud of Great Oaks’ home-like environment, but it’s also a medical facility. We’re committed to the safe wellbeing and progressive recovery of our residents.
Please take a moment to review our FAQs for information regarding:
- What to bring
- What to leave at home
- Dress codes and general decorum
- Medication
- Money
- Tobacco use
- Visitors, including family members
If you have additional questions, please include them in your initial consultation with your admissions counselor. We’re happy to provide all the insight you need to start a treatment program with confidence.